OCNP
Complete Care
Caring for the whole of you™
OCNP Complete Care is a comprehensive, integrated care model that combines primary care, behavioral health, and virtual urgent care into one seamless experience. Built on prevention and precision, our approach improves health outcomes, reduces costs, and delivers exceptional member satisfaction.
What’s Included:
✓ Dedicated Physician & Care Guide
✓ Comprehensive Primary Care Services
✓ At-Home Labs & Diagnostics
✓ Integrated Behavioral Health Support
✓ Chronic Care Management
✓ Health Risk Assessments
✓ 24/7 Virtual Urgent Care
OCNP Virtual
Primary Care
Caring for the whole of you™
Our Virtual Primary Care connects members with top physicians who deliver personalized, preventative care through secure digital and video visits—no matter where you are or what your circumstances may be. Each member builds an ongoing relationship with a dedicated provider who serves as the cornerstone of their care journey.
What’s Included:
✓ Dedicated Physician & Care Guide
✓ Comprehensive Primary Care Services
✓ At-Home Labs & Diagnostics
✓ Chronic Care Management
✓ Health Risk Assessments
✓ Integrated Urgent Care
OCNP Virtual
Urgent Care
When unexpected health concerns arise, OCNP Virtual Urgent Care provides fast, reliable access to board-certified doctors—anytime, anywhere. Available 24/7, our virtual urgent care allows members and their families to quickly address common medical issues through secure phone, video, or mobile visits. With personalized follow-up and coordination with primary care, members receive seamless support beyond the moment of crisis.
This service ensures expert medical guidance is always within reach—delivering peace of mind, better outcomes, and a smoother healthcare experience.
What’s Included:
✓ 24/7 On-Demand Access
✓ Phone, Video, Mobile, Web, and Desktop Options
✓ Primary Care Coordination for Continuity
✓ Average Response Time Under 9 Minutes
OCNP Virtual
Behavioral Health
Caring for the whole of you™
OCNP provides comprehensive, whole-person behavioral health support, from therapy and counseling to psychiatry and medication management. With most appointments available within 48 hours*, members can access care faster and more conveniently than traditional in-person visits.
By integrating behavioral health with primary care and overall care navigation, OCNP ensures that mental, emotional, and physical health are supported together, because true wellness means caring for the whole of you.
(*Subject to provider availability)
What’s Included:
✓ Virtual Psychiatry
✓ Therapy & Counseling
✓ Intake & PHQ-9 Assessment
✓ Risk Stratification
✓ Integrated Primary Care Coordination
OCNP On-Demand Counseling
Life’s challenges don’t follow a schedule, and neither does support. OCNP On-Demand Counseling provides compassionate, immediate access to counseling services for personal, family, and work-related concerns. Whether it’s navigating stress, grief, relationships, or practical challenges, our platform ensures members are never alone in finding guidance and care.
What’s Included:
✓ Virtual Consultations for Anytime Support
✓ Financial Planning Guidance
✓ Legal Assistance Resources
✓ Family Support Assistance
✓ Face-to-Face Referrals (when needed)
✓ Counseling for Depression & Grief
✓ Marital & Relationship Counseling
OCNP Health Advocacy
Navigating the healthcare system can be overwhelming. OCNP Health Advocacy gives every member a trusted partner to simplify the process, resolve barriers, and ensure the right care at the right cost. From coordinating with providers and insurers to assisting with billing and prescription needs, our advocates reduce stress and save members time and money.
With access to claims and health insights, we proactively identify risks, close care gaps, and deliver personalized support that’s tailored to each member’s unique needs.
What’s Included:
✓ Care Navigation
✓ Bill Negotiation & Support
✓ Physician Search & Scheduling
✓ Coverage Review & Benefit Guidance
✓ Prescription (Rx) Assistance
✓ Coordinated Care Across Providers
OCNP Pediatric Behavioral Health
Every child and teen deserves care that meets them where they are. OCNP Pediatric Behavioral Health provides age-appropriate, specialized support for conditions such as anxiety, depression, ADHD, and disruptive behaviors. Our approach blends clinical expertise with family-centered guidance to promote emotional well-being, resilience, and healthy coping strategies.
What’s Included:
✓ Clinical Services tailored for children and adolescents
✓ Parental Support and coaching to strengthen the family unit
✓ On-Demand Care when urgent needs arise
✓ Personalized Care Plans built around each child’s unique challenges
✓ Comprehensive Programs addressing mental, emotional, and behavioral health
✓ Multidisciplinary Team ensuring holistic, coordinated support
OCNP
Prescription Benefit
The OCNP Prescription Benefit makes medication access simple, affordable, and stress-free. Members and their families can take advantage of a $0 copay program that covers the majority of top maintenance medications, ensuring essential prescriptions are always within reach.
Through our easy-to-use member portal and nationwide pharmacy network, prescriptions can be accessed and managed seamlessly, improving adherence and supporting better health outcomes.
What’s Included:
✓ Prescription Benefit Card
✓ Extensive Covered Medication List
✓ Nationwide Pharmacy Network
✓ Easy-to-Use Member Portal
✓ Improved Medication Adherence
OCNP Wellness Program
The OCNP Wellness Program empowers members with personalized, science-based support designed to build healthier habits and sustain long-term well-being. From chronic condition management to preventive care and everyday lifestyle goals, our program motivates meaningful change through engaging content, actionable steps, and interactive experiences.
By meeting members where they are, we deliver strategic, impactful care that strengthens both body and mind, helping every individual achieve their unique path to wellness.
What’s Included:
✓ Personalized Wellness Coaching
✓ Comprehensive Health Library
✓ Incentive Programs that reward healthy choices
✓ Multilingual 24/7 Member Support
✓ Expert-Led Workshops & Events
✓ All-in-One Well-Being Hub
OCNP Virtual
MSK Therapy
OCNP Virtual MSK Therapy provides personalized, virtual-first care for musculoskeletal health—helping members recover from injury, manage chronic pain, and improve long-term mobility. By combining the power of Fusionetics, Muse Health’s proprietary performance and recovery platform, with Vori Health’s multidisciplinary musculoskeletal expertise, members gain access to the most advanced, integrated MSK solution available.
Our approach blends physical therapy, health coaching, and personalized fitness resources with cutting-edge digital assessments to deliver better outcomes, reduce pain, and prevent future injuries.
What’s Included:
✓ Musculoskeletal Rehabilitation
✓ Personalized Health Coaching
✓ Chronic Pain Management Support
✓ Fusionetics® Digital Assessments & Recovery Tools
✓ Vori Health’s Multidisciplinary MSK Specialists
✓ Dynamic Fitness & Exercise Library
✓ Virtual Physical Therapy Sessions
✓ Range-of-Motion & Mobility Programs